Business English (2 months):

Group Discussion on Professional Topics, Use of Corporate Buzz Words, Workplace situations & Case Studies, Mock Interview, Giving Impactful Presentations, Workplace conversations, Adaptability & Resilience, Conflict Management, Stress Management, Time Management

English for Customer Care/Marketing (1 month):

Customer Handling Strategies (with Case Studies), Types of Customer, Handling Customer Queries & Complaints, Selling a product, Concept of E-Commerce – Discussion of various E-commerce platforms, Preparing a Sales Pitch, How advertising is important to boost sales

Preparing a full marketing strategy for a tangible product or service – final project