Group Discussion on Professional Topics

Use of Corporate Buzz Words

Workplace situations & Case Studies

Mock Interview

Giving Impactful Presentations

Small talk at workplace (Workplace conversations)

Adaptability & Resilience

Conflict Management, Stress Management, Time Management

English for Customer Care/Marketing

Customer Handling Strategies (with Case Studies)

Types of Customer

Handling Customer Queries & Complaints

Selling a product

Concept of E-Commerce – Discussion of various E-commerce platforms

Preparing a Sales Pitch

How advertising is important to boost sales

Preparing a full marketing strategy for a tangible product or service – final project

Business English 2 months

English for Customer Care/Marketing 1 month