English for Customer Care/Marketing

Customer Handling Strategies (with Case Studies), Types of Customer, Handling Customer Queries & Complaints, Selling a product, Concept of E-Commerce – Discussion of various E-commerce platforms, Preparing a Sales Pitch, How advertising is important to boost sales

Preparing a full marketing strategy for a tangible product or service – final project

Eligibility: Madhyamik or equivalent

Course Fee: ₹ 1000